131 | 3 Segments to Model Your Customer's LTV | with Will Laurenson
Will Laurenson is a customer value consultant, helping D2C businesses get more value from every customer.
On this podcast, we talk about the malleability of the LTV formula, the tolerances of customers before leaving a website, why conversion rate sometimes doesn’t matter, and so much more!
To learn more, visit: http://honestecommerce.co
Resources:
- Optimise & improve your customer values with customerswhoclick.com
- Connect with Will linkedin.com/in/willlaurenson
- Quiz, pop-ups, messenger, SMS for Shopify octaneai.com
- Analyzes your customers' behavior across multiple channels apps.shopify.com/reveal
- Scale your business with electriceye.io
- Level up your customer support gorgias.grsm.io/honest
- Get a free trial at klaviyo.com/honest
- Get a 14-day free trial at getmesa.com/honest
- Get 1 month of automated Shopify backups for free at rewind.io/honest
Transcript
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