Bonus Episode: Breaking Free From the “Acquisition Hamster Wheel” with Isaac Hyman

Isaac Hyman is the founder of HiFlyer Digital, an email & SMS marketing agency for the fastest-growing e-commerce brands in the world, as well as a featured e-commerce speaker and new author of The Ultimate Ecommerce Email & SMS Playbook.

Isaac is on a mission to help brands level the playing field with the top e-commerce brands and unlock the true revenue potential of every customer on their email & SMS list.

In This Conversation We Discuss:

• [00:00] Intro
• [01:07] The smart things that HiFlyer Digital does
• [02:16] Percentage of customers that just buy one time
• [03:49] Books and shows that help with post purchase
• [04:32] Customer relationships doesn’t end with the sale
• [05:58] Don’t just focus on the sale
• [06:53] The smart way to run post purchase strategies
• [08:10] 4 stages of the hourglass mindset
• [09:53] How to get Isaac’s free playbook
• [11:07] Relationships around Isaac helped his perspective
• [11:57] Isaac is gonna go back before Q4 and BFCm
• [12:23] Focus on the person behind the email/phone number

Resources:

• Subscribe to Honest Ecommerce on Youtube
• Award-winning email marketing agency, SMS and CRM for Ecommerce brands that knows how to unlock the revenue from every customer on your list hiflyerdigital.com
• Connect with Isaac linkedin.com/in/isaachyman
• Never Lose a Customer Again book joeycoleman.com/books
• Get The Ultimate Ecommerce Email & SMS Playbook, just pay for shipping and handling. Use coupon code HONEST hiflyerdigital.com/playbook

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