Michael Epstein has been in ecommerce for over 20 years, starting an online retailer and existing in 2013 to private equity.
He has served as a private equity operating partner and CMO for numerous 8 & 9 figure PE-owned Ecom brands.
He is currently co-founder & co-CEO of PostPilot, a direct mail automation platform built for ecommerce and direct to consumer brands.
In This Conversation We Discuss:
- [00:00] Intro
- [01:23] The elevator pitch for PostPilot
- [02:56] Being the “Klaviyo for Y”
- [03:55] Applying common email flows to postcards
- [06:29] How does attribution work for PostPilot?
- [07:51] The advantage of unique codes
- [09:13] Pricing for PostPilot
- [10:54] The “godfather” offer
- [11:38] Can you customize your own designs?
- [12:53] Most brands prefer PostPilot to handle designs
- [13:50] PostPilot’s brand new announcement!
- [15:58] Mixing technology and strategy
- [16:43] Examples of how PostPilot helped big brands
- [18:49] Where to start with PostPilot
Resources:
- Subscribe to Honest Ecommerce on Youtube
- PostPilot’s “Godfather” offer. An offer you can’t refuse postpilot.com/gfo
If you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
Transcript
Read more

On this podcast, we talk about Aktiv’s approach of bringing Scandinavian brands to the American market, why it works, having the perspectives of 2 markets and customer types, and so much more!

On this podcast, we talk about the educational process of working for a brand vs working for an agency, the importance of customer lifetime value, how SmileDirectClub faced and moved forward from t...