062 - Unprepared: How to Get an Edge Over Amazon with Dave Cherry
In this podcast, we talk about how to build better relationships with your customers, ways to utilize your knowledge about your products, why you shouldn’t only focus on convenience or transactions, and so much more.
Dave Cherry, principal of Cherry Advisory, LLC, is a thought leader, executive strategist and speaker.
He helps clients in the customer experience industry define a customer experience strategy through innovation and measured/informed by analytics to drive deep relationships and connections with customers.
- Dave Cherry’s LinkedIn: https://www.linkedin.com/in/cherrydave
- Dave Cherry’s Twitter: https://twitter.com/davecherry
- Website: https://cherryadvisory.com/
Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.
If you like our podcasts, consider subscribing & joining our FREE Facebook group
Transcript
Read more
David Henzel built a thriving hookah ecommerce store in Germany, sold a CDN company after 8 years, and launched LTVplus, an outsourced customer support firm for ecommerce brands. He shares how resp...
Ben Parr, co-founder of Octane AI, explains how their Shop Quiz replaces the in-store concierge experience online, driving 7-15% conversion rates versus the typical 1-2% on Shopify. He covers quiz ...