Jordan West, cofounder and CEO of Social Commerce Club (now part of Podean), explains how brands should approach TikTok Shop: sampling creators to find the top 4 percent, running a concentrated bli...
Sahand Dilmaghani built Terra Kaffe to give coffee drinkers a premium alternative to pods. He explains how he bootstrapped the first run of espresso machines without owning his tooling, pushed to c...
Tom Aulet, co-founder and CEO of Ergatta, explains how his team built a rowing machine with gaming content instead of instructor classes. He covers the hundreds of customer interviews behind the co...
Angelo Coletta, CEO of Zakeke, joins Chase Clymer to talk about product customization, 3D configurators, and AR for ecommerce. He explains why a 2% print error rate can cost a €10M brand €200K a ye...
Kasey Wiese, Director of Ecommerce at Liberty Safe, has spent twenty years in e-commerce, from a custom-built ski shop site in North Lake Tahoe to Shopify Plus. Kasey and Chase break down where AI ...
Gary Kleinman, founder and CEO of Electrolyte Boost, built the only waterless functional powder on the market after watching esports players avoid drinks during long sessions. He shares why formula...
Aleksandra Kacperczyk, product manager at Text, the company behind LiveChat, explains why many support conversations are really buying decisions in progress. She covers spotting high-intent browsin...
Vici Collection co-founder Aimee Dudum explains how a styling business she started with her stepmom in 2012 grew from Facebook outfit posts into a digital-first women's fashion retailer with its ow...
IZIPIZI started with three high school friends and a simple frustration: their mothers hated how reading glasses looked. Co-founder Charles Brun explains how one hard-won yes from Paris concept sto...
Softlimit founder Ben Lord has spent 16 years building ecommerce for independent labels like Polyvinyl, Sacred Bones, and Merge Records. He explains why most label stores are broken merch shops, ho...
Neema Frazier, director of logistics and founding team member at Brandon Blackwood, New York, breaks down how she built the luxury handbag brand's fulfillment operation from scratch after a single ...
Gina Cecala started as a part-time sales associate at Snooki's New Jersey boutique and became its COO within eight years. She explains how she merged a disconnected ecommerce operation into the ret...
UpsellPlus founder Jaap Vergote and dear digital co-founder Samuel Rieder join Chase live from Shopify's DotDev event to break down how European merchants can watch the US market to see what is com...
JW Wiseman, founder of Curious Elixirs, breaks down the 24-hour Kickstarter rule that a paid consultant taught him, why he spent three and a half years tinkering in his kitchen before officially st...
Ministry of Supply CEO Aman Advani returns to Honest Ecommerce to break down how the eight-figure apparel brand actually uses AI day to day. He covers cutting the return rate from 21 percent to 13 ...
Intelligems' Alex McEachern joins Chase Clymer to argue that "conversion rate optimization" is a broken term that boxes brands into chasing purchase conversions alone. They cover the order volume n...
Bang & Olufsen's Giulia Miotti explains how a Danish luxury audio brand a century in business merged two disconnected websites into one ecommerce experience, discovered that 68% of new customer...
Sunnyside founder Matt Raminick spent two decades hiring and firing agencies at Quiksilver, Volcom, and PacSun before starting his own shop. He joins Chase Clymer to break down the red flags that s...
TestParty co-founders Michael Bervell and Jason Tan explain why thousands of ecommerce brands get hit with ADA demand letters every year, why popular accessibility overlay widgets can actually make...
Fulton & Roark co-founder Kevin Keller explains how the fragrance brand launched in 2013 with $11,000, sold through retail before ecommerce even existed for them, and got pushed online by a GQ ...
Omhu CMO Alexander Morabbi Wulsch breaks down why the Danish sofa brand behind the viral Teddy Sofa refuses to discount, how its influencer flywheel replaced paid search as the primary growth engin...
Tubby Todd co-founder Andrea Faulkner Williams explains how a couple with no manufacturing money built a community-first skincare brand by seeding product with mommy bloggers, why two jars of their...
One Canadian brand was paying $200,000 a year in Shopify international payout fees before fixing a simple structural mistake. CPA M. Salman breaks down when a USLLC actually makes sense, how to set...
Sheath Underwear CEO Robert Patton designed his first pouch underwear prototype with Army tailors in Iraq, then survived two botched manufacturing runs before a pair of Kickstarter campaigns got th...