067 | Boosting Conversions By Improving Customer Experience Through Chat | with GQ Fu
GQ is a co-founder of LTVplus, an outsourcing partner that builds outsourced customer experience teams for e-commerce brands in any time zone and language.
On this podcast, we talk about the importance of customer support for online store owners, how outsourcing and delegating helps a business grow, the ways to determine if live chat is viable for small businesses and much more!
To learn more, visit: https://honestecommerce.com/
Resources:
- GQ’s LinkedIn Page linkedin.com/in/gq-fu
- LTVplus’s website: ltvplus.com/
- Use code HONECOMLTV2020 to get a 25% discount for the first 3 months of LTVplus!
- Visit gorgias.grsm.io/honest to get your second month free.
Transcript
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